About Lifeline’s Telephone Counselling Service
Since the creation of Lifeline with the telephone counselling service in 1963, the mission of providing telephone access for crisis support, suicide intervention and community services remains unchanged.
Changing technology has, however, provided improved access to these services.
Lifeline Newcastle & Hunter (LLNH) commenced telephone counselling in 1966 and has since expanded the service it provides to the community.
LLNH is part of the national telephone counselling service that operates twenty four hours per day, seven days per week along with 41 other centres and a number of sub centres situated across Australia. Lifeline also has an international based service with a number of centres in different countries.
Being a Lifeline Volunteer Telephone Counsellor
As a value’s based organisation, our values and mission inform our services and activities within the organisation and the community. Therefore Telephone Counsellors are required to adhere to Lifeline’s values and mission.
Inherent in the role of a Telephone Counsellor is their ability to be non-judgemental, empathetic and respectful in connecting with callers. These qualities are sustained by the personal attributes that the Telephone Counsellor brings to the service.
Volunteering can be a valuable and enriching way to contribute to your community whilst learning more about yourself personally. It can be a great way to up-skill in order to re-join the workforce after a break. It can be a means to learn skills, to meet new people and at the same time, find friendship and fellowship with other Telephone Counsellors.
Volunteering can provide on-the-job training for job seekers or offer experience in a busy working environment. Lifeline can also provide a productive and enjoyable opportunity for retirees.
Don’t lose those skills! Share them by joining our happy Lifeline family and at the same time give something back to the community!
Applications for the next Telephone Counselling course close on the 13th June, 2012.
The orientation evening is on Monday, 18th June, 2012 from 5.30pm to 9.00pm and this session is a compulsory part of gaining entry into the course
If applicants are accepted into the course – the following compulsory training dates and times appear below:
ASIST Living Works – Compulsory Suicide Training
Friday, 22nd & Saturday 23rd June, 2012, 8.45am – 5.00pm (both days)
Then, the following Saturdays from 9am - 4pm:
Please call Lifeline Newcastle & Hunter today on 4940 2000 or use the form below to register your interest and a Lifeline Newcastle & Hunter representative will contact you with further information.
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24a Bryant Street
Tighes Hill NSW 2297
(PO Box 275 Mayfield NSW 2304)
Email
reception@lifelinehunter.org.au
Ph (02) 4940 2000
Fax (02) 4940 2010
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