Lifeline

Working at Lifeline

Do you want to be part of an organisation that really makes a difference?

Using the links below we invite you to learn more about working at Lifeline Newcastle & Hunter.

About Lifeline Newcastle & Hunter

THE STORY

Lifeline Newcastle & Hunter began in 1966 when Reverend John Chegwidden was awakened by a distressed telephone call from a man wanting to know if there was a Lifeline service operating in the region.

Since then, Lifeline Newcastle & Hunter has expanded its operations from the traditional telephone counselling service to include a range of services to relieve the stress and mental pain of the people of Newcastle & Hunter.

Lifeline Newcastle & Hunter exists to support the people of the region by providing a Crisis Telephone Counselling Service, Personal Counselling, Financial Counselling, a Suicide Prevention Service as well as Community Training.

VISION

We envision our community and its people making life-affirming choices that alleviate distress and promote well-being.

MISSION

We aim to achieve our vision by: Supporting and empowering those in our community experiencing life crises and life problems through sound, accessible counselling, life education and referral services.

OUR STRUCTURE

LIFELINE NEWCASTLE & HUNTER ORGANISATIONAL CHART

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BELIEFS AND SHARED VALUES

In carrying out our mission:

• We affirm our living heritage.
  
• We affirm its founding vision to make care accessible to all in every community. The Christian heritage that shapes this vision views our neighbour as anyone in need.
  
• We invite any who share this vision to help provide accessible support and strengthen community.
  
• We create opportunities for community participation. We value the unique way volunteers and staff serve together, enriching Lifeline and the wider community.
  
• We encourage people of differing beliefs and backgrounds to work respectfully together within Lifeline to create a spirit of support and service.
  
• We support people in the community.
  
• We believe in caring for the whole person – mind, body, spirit and relationships.
  
• We seek to instil hope and sustain living, journeying with people through the problems and possibilities in their lives,nurturing healing and growth.
  
• We believe in inclusive communities – where everyone can belong and contribute.
  
• We seek to embrace diversity by kindling a spirit of fairness and openness that overcomes prejudice, builds understanding and promotes well-being.
  
• We believe people can grow through crisis – finding resources to see and respond to painful situations in new ways.
  
• We seek to hear what is hurtful to people, inform healthy choices and support them in actions that enhance their well-being.
  
• We respect everyone’s right to be heard, understood and cared for.
  
• We embrace diversity, working with and for people from all beliefs, cultures and backgrounds.
  
• We show compassion through respectful relationships that give competent care.
  
• We invite trust through active listening that seeks understanding.
  
• We instil hope by nurturing growth through the pain and possibilities in crisis.
  
• We inform choices that increase safety, enhance wellness and sustain living.
  
• We empower people by enabling their ability to care for themselves and others.
  
• We build communities that show fairness, enhance resilience and promote belonging.