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Local Support Services

The Newcastle, Lake Macquarie, Hunter and Central Coast region is supported by many government and not-for-profit organisations, dedicated to the emotional, financial and mental health of the community. You can find a list of additional local services below that may also be helpful.

Lifeline Newcastle & Hunter 24 Hour Telephone Crisis Support
  • In case of fire, medical or police emergency dial 000
  • Lifeline 24hr Telephone Crisis Support 131 114
  • Alcohol and Drug Information Service
    1800 422 599
  • Mental Health Services - Hunter Area:
    1800 011 511 (option 1)
  • NSW Poisons Information Centre 131 126
  • DoCS Helpline 132 111
  • Domestic Violence and Sexual Assault helpline 1800 200 526
  • Kids Helpline 1800 551 800
  • NSW Rape Crisis Centre 02 9819 7357
  • NSW Rape Crisis Centre 24/7 Counselling 1800 424 017
  • Victims Support Line 1800 633 063
  • Youthline 02 9633 3666

Counselling - General

Lifeline Personal Counselling
www.lifelinehunter.org.au
02 4940 2000

Relationships Australia
www.nsw.relationships.com
02 4940 1500

Unifam
www.unifamcounselling.org
02 4925 6000

Interrelate
www.interrelate.org.au
02 4016 0550

Catholic Care
www.mn.catholic.org.au
02 4979 1172

Catholic Care
www.mn.catholic.org.au
02 4931 1200

Newcastle Family Support
www.nfss.org.au
02 4926 3577

Hunter Women's Centre
www.hwc.org.au-
02 4968 2511

Yacaaba Centre Port Stephens
02 4984 2176

Counselling - Youth

Community Adolescent Team
36 Kenrick St, The Junction
02 4969 2477

Samaritans Youth Info Referral Service
02 4922 1502

Catholic Care Youth Service
Outreach support
02 4979 1341

Catholic Care Youth and Accommodation Service
Maitland
02 4933 9330

Wesley Newcastle City Mission Youth Services
www.wesleymission.org.au
02 4962 2188

Accommodation

Refuges (women and children)
Contact Domestic Violence Hotline
1800 656463

Carries Place
www.carriesplace.org.au
02 49342585

Catholic Care and Youth Accommodation
Maitland
02 4933 9330

Wesley Newcastle City Mission Youth Service
14 Wood St, Newcastle NSW
02 4962 2188

Newcastle Youth Accomm. Service
Crisis referral 15-21 years
02 4963 5388

West Lake Macquarie Youth Accommodation
Email: yap@idl.net.au
02 4950 5788 (fax)

Wandiyali
Placement aboriginal youth refuge
02 4960 9477

Welfare Assistance Centres

St Vincent de Paul
Family Assistance 9-2pm Mon-Fri
02 4961 6885

Toronto Assistance Centre
9-2pm Mon-Wed & 9-4pm Thur-Fri
02 4959 6588

Salvation Army
9-4.30pm Mon-Fri
02 4929 2300

Newcastle City Mission
9–4.30pm Mon-Fri
02 4961 1661

Samaritans
www.samaritans.org.au
02 4956 4200

Charlestown Uniting Church
9-12pm Mon-Fri
02 4943 4019

Mackenzie Centre
Drop-in Centre for Homeless
02 4969 4761

Health

John Hunter Hospital
www.hnehealth.nsw.gov.au
02 4921 3000

Calvary Mater Hospital
www.mater.net.au
02 4921 1211

James Fletcher Hospital
www.hnehealth.nsw.gov.au
02 4033 5000

GP Access
www.gpaccess.com.au
02 4925 2259

ACON Hunter/Mid North Coast
www.acon.org.au
02 4927 6808

Community Mental Health Team

Newcastle
8.30 – 4.30pm
02 4016 4538

Lake Macquarie
8.30 – 4.30pm
02 4904 9000

Maitland
8.30 – 4.30pm
02 4939 2444

Living with Mental Illness

Headin' Up Project
www.nfss.org.au/Services/headinup.htm
02 4926 3577

Carer Assist
www.sfnsw.org.au/Carer-Assist
02 4925 2811

Schizophrenia Fellowship
www.sfnsw.org.au
02 4960 2125

ARAFMI Hunter
www.arafmi.org
02 4961 6717

Legal Services

Legal Aid
02 4929 5482

Hunter Community Legal Service
02 4926 3329

Family Law Hotline
1800 050 321

Support Groups

GROW
Mental health and emotional support group
1800 558 268 (ask for local contact)

ASCA
Adult survivors of child abuse support group
1300 657 380

VOCAL
Support for victims of crime, domestic violence and bullying
02 4961 4755

Homestart
Home visit – family support
02 4921 6842

SOS
Support group for those bereaved by suicide
4940 2000

Other

DOCS
Department of Community Services
Child Protection
02 4943 8811

Help us Help Those in Need

Lifeline Hunter Central Coast is 55% self-funded and your support is vital in helping us continue to offer crisis support, counselling, and suicide prevention programs within our region.

Your Donation Will Help Us Save Over 5000 Lives A Year.

Client / Participant Testimonials

  • Brian

    "You really did save my life tonight. I was very very close to doing something silly."


  • David

    "I thought no one could help me and I felt so desperate,
    but talking to someone was the first step to getting my life back."


  • Ian

    "The perspective offered in my lowest moments,
    gave me the strength to continue at moments when I could otherwise have given up."


  • Jenna

    "I never knew it would bring so much relief to talk to someone who cared"
  • John

    "Thank you for that information and thank you for talking to me.
    I actually feel a bit better getting it out of my system and saying how I really feel."
  • Kathy

    "I want to compliment Lifeline for the professional and caring approach. I was very impressed with the service I received yesterday.
    I'd also like to say that many years ago Lifeline literally saved my life when I was in a very dark place. Thank you."
  • Katie

    "Thanks heaps for your help, I feel calmer and a lot less like harming myself now."
  • Matt

    "I even feel better typing to you tonight - I feel like I have taken some action.
    I was a bit scared of calling; but find online chatting less scary. What a great idea."
  • Renee

    "Thank you for having such wonderful people taking time to help others."