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Lifeline Shops

We have 13 shops in the Hunter and Central Coast Regions. Every $1 spent in store helps us save lives.

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We offer face-to-face Counselling and Employee Assistance Programs (EAP's).

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Telephone Crisis Support - 13 11 14

If you, or someone you know needs crisis support, call Lifeline now on
13 11 14
. Available 24/7.

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Online Crisis Chat

  • Monday - Sunday 7:00PM - 4:00AM

Chat online with a crisis supporter.

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Do You Have Furniture to Donate?
  • Free Furniture Pick Up Service

    Lifeline Shops are very grateful of quality furniture donations. We offer a free pick-up service if you are in the Newcastle or Lake Macquarie Region. To arrange a furniture pick-up at a time that suits you, please contact us on
    02 4940 2040

  • Donating Clothing and Homewares

    Lifeline Newcastle & Hunter is gratefully for donations of clothing, bric-a-brac, books, homewares, manchester, shoes, bags and accessories. If you have donations please contact us to find out the most appropriate way to donate
    02 4940 2040

  • Lifeline Donation Bins

    Lifeline Donation bins can be found in the following locations: Adamstown, Belmont North, New Lambton, Warners Bay, Whitebridge, Garden suburbs, East Maitland, Maitland, Dungo, Adamstown Heights, Kotara, Jesmond and Toronto. Click Here to find the exact address for your closest bin.

    Have you heard of our Corporate Bins Program? Your workplace can help support Lifeline Newcastle & Hunter by organising a donation bin at your workplace, for a short period of 1-2 weeks. This allows staff to make donation at their convenience. At the end of the specified period, the donations are collected and bins removed. If you are interested in taking part in this program please call Lenai:
    02 4940 2071

Your Support - Helps us to continue saving lives...
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24 Hour Telephone Crisis Support

Lifeline | 24 Hour Telephone Crisis Support
Telephone Crisis Support

Lifeline’s 13 11 14 service is staffed by trained volunteer Telephone Crisis Supporters who are ready to take calls Australia wide 24-hour a day, seven days a week. If you, or someone you know needs crisis support, call Lifeline now on 13 11 14.


Personal & Relationship Counselling

Lifeline | Personal Counselling
Personal and Relationship Counselling

Counselling can help you to increase your ability to deal with stress and stressful situations, look at areas of personal growth and build on your strengths.


Free Financial Counselling

Lifeline | Financial Counselling
Free Financial Counselling

The Lifeline Financial Counselling Service sadly ceased in September 2015 due to funding loss.

Local Support Services

Lifeline | Support Services
Local Support Services

The Newcastle, Lake Macquarie and Hunter region is supported by many government and not-for-profit organisations, dedicated to the emotional, financial and mental health of the community.


Volunteer with Lifeline Newcastle & Hunter

Lifeline | Volunteer Opportunities
Volunteer with Lifeline Newcastle & Hunter

By volunteering your time and skills to Lifeline you can help people in crisis. We currently have over 500 volunteers in the Newcastle, Hunter & Central Coast regions.

Crisis Support Volunteers
Cheerful Volunteers
Easy to Access Locations
Lifeline Shops

Client / Participant Testimonials

  • Brian

    "You really did save my life tonight. I was very very close to doing something silly."

  • David

    "I thought no one could help me and I felt so desperate,
    but talking to someone was the first step to getting my life back."

  • Ian

    "The perspective offered in my lowest moments,
    gave me the strength to continue at moments when I could otherwise have given up."

  • Jenna

    "I never knew it would bring so much relief to talk to someone who cared"
  • John

    "Thank you for that information and thank you for talking to me.
    I actually feel a bit better getting it out of my system and saying how I really feel."
  • Kathy

    "I want to compliment Lifeline for the professional and caring approach. I was very impressed with the service I received yesterday.
    I'd also like to say that many years ago Lifeline literally saved my life when I was in a very dark place. Thank you."
  • Katie

    "Thanks heaps for your help, I feel calmer and a lot less like harming myself now."
  • Matt

    "I even feel better typing to you tonight - I feel like I have taken some action.
    I was a bit scared of calling; but find online chatting less scary. What a great idea."
  • Renee

    "Thank you for having such wonderful people taking time to help others."